Privacy Policy
We respect your privacy. This page explains what information we collect and how we use it.
Information we collect
When you contact us by phone, email, or through our website form, we collect the information you choose to share, such as your name, phone number, email address, ZIP code or service address, and details about your service request.
Like most websites, our site may also collect basic technical information automatically, such as your browser type, device, pages visited, and general location, through standard server logs and analytics tools.
How we use your information
- To respond to your request and schedule service
- To provide estimates, invoices, and service records
- To send appointment reminders and maintenance reminders
- To improve our website and services
How we share information
We do not sell your personal information. We share it only with service providers who help us run our business (such as scheduling, payment processing, or financing partners when you apply), or when required by law.
Your choices
You can ask us to update or delete your personal information, or to stop sending you reminders, at any time by emailing Contact@hugca.com or calling (916) 800-3076. California residents may have additional rights under the California Consumer Privacy Act (CCPA).
Contact
HUG Heat & Air
10107 Iron Rock Way, Elk Grove, CA 95624
Contact@hugca.com · (916) 800-3076
Last updated: October 2026